Official WhatsApp Business API

Your team's WhatsApp
growth platform

Sell, support, and market on WhatsApp — with a shared inbox, smart automation, and powerful broadcasts.

Official WhatsApp API Global coverage Personal onboarding

One platform for every team

Sales, support, or marketing — Hia has the tools your team needs.

For Sales

Convert conversations into customers

Qualify leads in real-time, assign them to the right agent, and close deals faster — all inside WhatsApp.

  • Real-time lead qualification
  • Agent routing
  • Template follow-ups
  • Contact tagging & notes
For Support

Delight customers at scale

Auto-reply to common questions, route complex issues to agents, and resolve tickets faster.

  • Auto-replies & keyword triggers
  • Shared team inbox
  • Conversation assignments
  • Full message history
For Marketing

Reach customers with one click

Send personalized broadcast campaigns to your audience on WhatsApp. Track delivery, reads, and responses.

  • Bulk broadcast campaigns
  • Template management
  • Audience segmentation
  • Campaign analytics

Everything you need

A complete toolkit for WhatsApp at scale.

Shared Team Inbox

All WhatsApp conversations in one place. Never miss a message.

Auto-Replies

Welcome messages, keyword triggers, and out-of-office responses.

Broadcast Campaigns

Bulk messages with templates. Track delivery and reads.

Team Collaboration

Assign conversations, prioritize, and add internal notes.

Analytics

Response times, agent performance, and conversation trends.

Multi-Number

Manage multiple WhatsApp numbers from one dashboard.

Enterprise Security

RBAC, workspace isolation, and encrypted data.

Quick Replies

Canned responses with keyboard shortcuts.

Plans built for your team

Tailored pricing for teams of every size. Talk to our team to get started.

Starter

For small teams

Custom
Contact Sales
  • 1 WhatsApp number
  • 3 team members
  • 1K conversations/mo
  • Basic auto-replies
  • Contact management
Popular

Growth

For growing teams

Custom
Contact Sales
  • 3 WhatsApp numbers
  • 15 team members
  • Unlimited conversations
  • Automation & workflows
  • Broadcasts
  • Analytics
  • Priority support

Enterprise

For large orgs

Custom
Contact Sales
  • Unlimited everything
  • Custom integrations
  • Dedicated manager
  • SLA guarantee
  • SSO & security
  • Custom onboarding

FAQ

What is Hia?

Hia is a team inbox for WhatsApp Business. Manage all customer conversations from one shared dashboard with auto-replies, broadcasts, analytics, and more.

Do I need the WhatsApp Business API?

Yes, Hia connects to the official WhatsApp Business API via approved partners. This gives you bulk messaging, automation, and multi-agent support.

How do I get started?

Request a demo and our team will walk you through the platform, help you connect your WhatsApp Business account, and onboard your team personally.

Can multiple agents handle conversations?

Yes. Assign conversations to agents, set up auto-routing, and see who handles what in real-time.

Is my data secure?

Enterprise-grade security: RBAC, workspace isolation, encrypted storage.

Can I send bulk messages?

Yes — broadcast campaigns with approved templates, audience segmentation, and delivery tracking.

How is pricing structured?

Our team works with you to find a plan that fits your business size and use case. Request a demo and we will share pricing tailored to your needs.

What integrations do you support?

Webhooks, API, and popular tools like Zapier, Make, CRMs, and e-commerce platforms.

Your customers are on WhatsApp.
Are you?

Join teams using Hia to sell, support, and grow on WhatsApp. Our team will help you set up and onboard your workspace.

Personalized onboarding. Built for business teams.